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TERMS & CONDITIONS

  1. The promoter is PayJoy SA (Pty) Ltd (“the Promoter”).
  2. A participant (“Participant”) is any person who enters this Competition within the times as set out below by submitting a device tag on the Competition Landing Page.
  3. A customer (“Customer”) is any person who enters into a Rental Agreement with the Promotor (“Agreement”) in terms of which a phone is rented in accordance with said Agreement.
  4. The promotional competition is open to all Customers of the Promoter who is a South African resident, over the age of 18 years, in possession of a valid identity document.
  5. The promotional competition is not open to any director, member, partner, employee, agent or consultant of the Promoter, the marketing service providers or any person who directly or indirectly controls or is controlled by these entities, including their spouses, life partners, business partners or immediate family members.
  6. The promotional competition will only be available to Customers under the following circumstances:

4.1    A Participant will only be eligible if the details match that of the Agreement.

4.2    Phones rented from the Promoter through entering into a Rental Agreement with the Promoter, or becoming a customer, outside the campaign period will not be eligible for entry.

4.4    Only 1 entry per Customer may enter the competition.

4.5    Participants must be up to date with any and all instalments, in terms of the Agreement with the Promoter, to qualify for the any prizes.

  1. By participating in this competition Participants agree to receive future marketing material from the Promoter. However, the participant has the right to unsubscribe to receiving marketing material or request the Promoter to delete their information by contacting the Promoter at supportsa@pajoy.com Att: Olga Ramaru or on (063) 794 1600.
  2. All personal information (‘Personal Data’) supplied by Participants shall be processed in accordance with South African data protection legislation and the Promoter’s Privacy Policy.
  3. This promotional competition is open from 8am on 1 July 2022 and ends at 12am (midnight) on 30 September 2022. Any entries received after the closing date will not be considered.  

ENTRY REQUIRMENTS

  1. To enter, Participants will be required to:

10.1    Enter into an Agreement with the Promoter and receive a rental phone in accordance with said Agreement.

10.2    Visit the PayJoy SA website and enter the required details on the competition landing page. Participants will be required to enter their full names, email address, cell phone number and select which of the devices they are renting from the Promoter.

  1. Participants must keep the Agreement with the Promoter as proof of entry.
  2. Participants must enter in their correct contact details. If a Winner has given incorrect contact details, the Promoter reserves the right to select another Winner in terms of the rules.
  3. First prize is a Refrigerator and a television and second prize is a microwave and a washing machine. (the ‘Prizes’).
  4. Any Prize not taken up for any reason within two months of notification will be forfeited.
  5. Prizes are not exchangeable for cash or transferable.

SELECTING WINNERS

  1. 1 Participants will be selected as first prize winner and 1 Participant will be selected as second prize winner (the ‘Winners’) to receive the Prizes.
  2. The Winners will be required to provide their name, ID number, a copy of their identity document, copy of the Agreement, contact details and to sign an acknowledgment of receipt of the prize.
  3. The Winners will be selected by means of a random draw by no later than 10 October 2022 at 12pm and will be notified telephonically where the Winners will be required to verify their details. The Promoter (or their agent) will endeavour to contact the prize Winner once every day for 5 consecutive working days after their name is drawn.  If the Prize Winner cannot be contacted during this period, the Prize will be forfeited and another Winner will be selected in accordance with the rules. 

DELIVERY OF PRIZES

  1. The Prizes may be collected, by prior arrangement, at any PayJoy Store. The Winner will be required to provide the Promoter with suitable date and time for collection.

PRIZE DETAILS

  1. The Winners will be required to sign an indemnity form.

EQUIPMENT

20.1          Specifications relating to style, make, model and colour of the Prize is not negotiable.

20.2          Risk and benefit will pass to the Winner upon collection of the Prize.

20.3          The Winners will be responsible to pay all maintenance and repair costs relating to the Prize.

  1. Should the Winners be unable to redeem any Prize during the specified dates, the Prizes shall be forfeited and new Winner(s) may be selected in accordance with the above rules.

GENERAL

  1. The Winners will be required to sign an Indemnity and Media Release forms.
  2. A copy of these rules can be found on the following website payjoy.com/za/contest/_ throughout the period of the competition or can be obtained from the Consumer Call Centre on telephone number (060) 016 4596. 
  3. Failure to claim any Prize or a refusal or inability to provide the required documentation or comply with any of the competition requirements within 2 months from 10 October 2022, will disqualify the Winner and a new Winner will be drawn in terms of these rules.
  4. The Promoter shall not be responsible for any loss, damage, delay, incorrect or incomplete entries for any reason whatsoever. Proof of sending will not be accepted as proof of receipt. 
  5. The Promoter shall not be responsible for the failure of any technical element relating to this promotion that may result in an entry not being successfully submitted.
  6. Responsibility is not accepted for entries lost, damaged or delayed as a result of any network, computer or cell phone hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt. 
  7. The Promoter reserves the right to disqualify any claim if fraud or cheating is suspected, including without limitation, through the manipulation of code or otherwise frequently falsifying data.
  8. No applications from agents, third parties, organised groups or applications automatically generated by computer will be accepted. No incomplete or corrupted entries will be accepted. Entries will only be accepted if they comply with all entry instructions.
  9. NOTE: Any attempt to use multiple e-mail, cell phone or Facebook accounts or other tactics to enter or vote more than the stated limit may result in disqualification and all associated entries and/or votes will be void. Entries or votes generated by script, macro, bot, commercial contest subscription, incentives or other means not sponsored by the Promoter, vote-swapping sites, voting software, entering service sites or any other automated means and entries or votes by any means that subvert the entry/voting process or do not conform to the terms or spirit of these competition rules, will void the entry/votes and may disqualify the entrant.
  10. The prize is not exchangeable for cash and is not transferrable.

The Promoter reserves the right to use the images taken of the Winner for publicity purposes in any manner they deem fit, without remuneration being made payable to the Winner.  However, the Winner has the right to object to these images being used by written notification to the Promoter at Block A – FutureSpace Nicol On Main 2 Bruton Road – Bryanston 

  1. The Promoter shall have the right to change or terminate the promotional competition immediately and without notice, if deemed necessary in its opinion and if circumstances arise outside of their control. In the event of such change or termination, all Participants agree to waive any rights that they have in respect of this promotional competition and acknowledge that they will have no recourse against the Promoter or its agents. 
  2. In the event that the Prizes are not available despite the Promoter’s reasonable endeavours to procure the Prizes, the Promoter reserves the right to substitute the Prizes to anything of equal value.
  3. Neither the Promoter, its agents, its associated companies, nor any directors, officers or employees of such, shall be liable for any loss or damage, whether direct, indirect, consequential or otherwise arising from any cause whatsoever, which may be suffered by the participant or the Winner.
  4. The judges’ decision is final and no correspondence will be entered into.
  5. Participation in the promotional competition constitutes acceptance of the promotional competition rules and Participants agree to abide by the rules.
  6. This promotion is in no way sponsored, endorsed or administered by, or associated with any third party and the participants acknowledge that they are providing information to the Promoter and its agents only and not to any third party.
  7. All participants in this Competition release Facebook, Instagram and Twitter from all liabilities and claims arising out of or in connection with this competition and these terms and conditions, and accept that these organisations/platforms/forums are merely used by the Promoter to create awareness of the Competition. They are in no way involved or implicated in the Competition.  
  8. This promotional competition is in no way sponsored, endorsed or administered by, or associated with Telkom, MTN, Vodacom and Cell C and the participants acknowledge that they are providing information to the Promoter and its agents only and not to telephone networks.
  9. All participants in this competition release Telkom, MTN, Vodacom and Cell C and any party other than the Promoter, who will only remain liable in accordance with the terms, from any and all liabilities and claims arising out of or in connection with this competition and these terms and conditions. 
  10. The Promoter reserves the right to delete any information uploaded by a Participant which the Promoter, in its absolute discretion, believes is illegal, obscene, offensive or defamatory, or infringes the intellectual property rights of a third party, or is otherwise inappropriate for a campaign designed for mass audience entertainment.

[IMPORTANT NOTE 1 – IF WINNERS ARE SELECTED VIA RANDOM DRAW- THE BRAND TEAM RESPONSIBLE FOR ORGANISING THE COMPETITION MUST COMPLETE A SET OF CONSUMER PROTECTION ACT (CPA) REPOSITORY DOCUMENTS.  ONCE THE DOCUMENTS ARE COMPLETED THE BRAND TEAM MUST KEEP THE DOCUMENTS FOR A PERIOD OF 3 YEARS AFTER THE COMPETITION CLOSING DATE- THIS MUST BE KEPT FOR AUDIT PURPOSES]

[IMPORTANT NOTE 2 – IF A PRIZE IS RELATED TO A PRODUCT ASSOCIATED WITH A THIRD PARTY  I.E YUPPIE CHEF, SOBERT, ANY CELEBRATIES (LIKE DINNER WITH RUBEN RIFFEL) – PLEASE MAKE SURE YOU RECEIVE CONSENT/AUTHORIZATION TO ADVERTISE THEIR PRODUCTS/BRAND/TRADE MARK BEFORE YOU ADVERTISE YOUR COMPETITION TO CONSUMERS.

[TIP – WHEN WINNERS ARE SELECTED USING A SET CRITERIA OR FIRST COME FIRST SERVE BASIS (EXAMPLE LIKE AN INSTORE PROMO) THEN THERE IS NO NEED TO COMPLETE CPA REPOSITORY DOCUMENTS]

RULES TO NOTE WHEN YOU ADVERTISE YOUR COMPETITION:

AT LEAST ONE ADVERT ADVERTISING THE COMPETITION MUST CONTAIN THE FOLLOWING MANDATORY INFORMATION:

  • Which competition it relates to & steps required to enter
  • How results will be determined
  • The closing date
  • How results will be announced to winner and the public
  • Where, when & from whom a person may obtain competition rules
  • Where, when & from whom a successful participant may obtain prize
  • Any restrictions on entry
  • The cost of entry

EVERY OTHER ADVERT MUST AT LEAST CONTAIN:

  • Which competition it relates to & steps required to enter
  • The closing date
  • Where, when & from whom a person may obtain competition rules
  • Any restrictions on entry
  • The cost of entry